Value-Added Services and Extra Benefits
As a member, you are able to get extra services in addition to your regular benefits. These are called Value-added Services (VAS). For questions or to learn how to get these services, please contact Member Services at 1-833-552-3876 (TTY: 711).
SCHOOL SUPPLIES
School supplies for Carolina Complete Health members enrolled in grades Pre-K-12.*
MATH AND READING TUTORING
Up to 12 hours for online tutoring for Carolina Complete Health members enrolled in grades K-6.*
YOUTH PROGRAMS
$150 voucher for Carolina Complete Health members for after activities or youth club memberships (age 4-18).*
BREAST PUMP
Members who are expecting a new baby or have had a baby within the past 12 months can receive a free breast pump through Aeroflow.*
NEW PARENTS PACKAGE
We offer New Parents’ Package supplies, including a choice between a car seat OR a pack 'n play, along with diapers.
DOULA EDUCATION SERVICES
Members who are expecting a new baby or have had a baby within the past 12 months can receive doula support to connect with resources.
COMMUNITY BABY SHOWERS
Members who are expecting a baby or who have delivered a baby in the past 24 months can attend a Community Baby Shower to connect with resources.
OVER-THE-COUNTER (OTC) PHARMACY ALLOWANCE
Members can receive a $120 per plan year allowance ($30 every three months) for commonly used OTC products at CVS.
MY HEALTH PAYS®
Earn rewards when you complete healthy steps.
MY HEALTHY BALANCE
Receive assistance with groceries through Carolina Complete Health’s My Healthy Balance Value-Added Services.
CELL PHONE
Cell phone with 250 minutes per month with free calls and texts to keep in touch with your doctor/provider.*
WEIGHTWATCHERS®
Up to 14 weeks of WeightWatchers® including online tools.*
YMCA PRE-DIABETES PREVENTION (DPP) SUPPORT PROGRAM*
A pre-diabetic virtual program to help adults lower their risk of diabetes by learning about physical activity and nutrition.*
YMCA BLOOD PRESSURE SELF-MONITORING (BPSM) SUPPORT PROGRAM*
The YMCA virtual support program for members offering personal support for members to build skills that help them manage high blood pressure.*
ROOM TO BREATHE
ASTHMA PROGRAM
Care management program for Carolina Complete Health members.
VISION
A credit for glasses, and other vision items for members (age 21 and older).*
GED ASSISTANCE
Carolina Complete Health members get financial assistance with GED exam.*
TRIBAL TALKING CIRCLES
Earn up to $100 for discussing health related issues impacting Tribal members.*
MENTAL HEALTH SUPPORT BY TELADOC
Available to all Carolina Complete Health members to help manage stress, anxiety, chronic pain, and more. It's safe, secure and personalized –
just for you.
CARE GRANT
Carolina Complete Health offers a once per lifetime care grant of up to $250 for eligible members.
NON-EMERGENCY MEDICAL TRANSPORTATION SERVICES
Carolina Complete Health can arrange and pay for your transportation to help you get to and from your appointments for Medicaid-covered care.
HEALTH AND WELLNESS COACH
For all members enrolled in care management.
HEARING AIDS
Available with doctor referral and prior authorization.
NATURAL HEALING
Available with doctor referral and prior authorization.
QUIT FOR LIFE® TOBACCO CESSATION PROGRAM
Carolina Complete Health's Quit for Life® Tobacco Cessation Program can help you stop smoking or using other tobacco products.
*Eligibility restrictions apply.