Value-Added Services and Extra Benefits

As a member, you are able to get extra services in addition to your regular benefits. These are called Value-added Services (VAS). For questions or to learn how to get these services, please contact Member Services at 1-833-552-3876 (TTY: 711).

At Carolina Complete Health, we value your membership and want to support your health and wellness needs.  We are writing to notify you of changes to some of our Value-Added Services. These changes do not impact Standard Medicaid Health Plan benefits. You can get more information and sign up for most Value-Added Services by visiting the webpages below or by calling Member Services at 1-833-552-3876 (TTY 711) Monday – Saturday, 7:00 a.m. – 6:00 p.m. EST.

New or Updated Value-Added Services

  • Members who are pregnant or have delivered a baby within the past 12 months are eligible to receive a $150 value New Parent’s Package, including choice of a car seat and diapers OR an electronic breast pump and diapers. 
  • Members enrolled in kindergarten through 6th grade are eligible to receive 24 hours of online math and/or reading tutoring per plan year. 
  • Members under age 16 and diagnosed with asthma, are eligible to receive up to a $300 value in items per plan year to help address environmental triggers of asthma through our Room to Breathe Asthma Support Program. 
  • Members enrolled in pre-kindergarten through 12th grade are eligible to receive a $50 value in school supplies per plan year. 
  • Members ages 16 and older are eligible to receive a digital voucher code to take the GED® test in all four subjects. 
  • Native American members can receive $100 on their My Health Pays® Visa® Prepaid Card when they complete two Tribal Talking Circles.

Thank you for being a Carolina Complete Health member.

 

SCHOOL SUPPLIES
Up to $50 for school supplies for Carolina Complete Health members enrolled in grades Pre-K-12.*
 

 

MATH AND READING TUTORING
Up to 24 hours for online tutoring for Carolina Complete Health members enrolled in grades K-6.*
 


YOUTH PROGRAMS
$75 voucher for Carolina Complete Health members for after activities or youth club memberships (age 6-18).*
 

 

NEW PARENTS PACKAGE
Yearly voucher for Carolina Complete Health members with a new baby for car seat, breast pump, or diapers.*


 

 

COMMUNITY BABY SHOWERS
Members who are expecting a baby or who have delivered a baby in the past 24 months can attend a Community Baby Shower to connect with resources.
 

OVER-THE-COUNTER (OTC) PHARMACY ALLOWANCE
Members can receive a $120 per plan year allowance ($30 every three months) for commonly used OTC products at CVS.
 


 

MY HEALTH PAYS®
Earn rewards when you complete healthy steps.


 

MY HEALTHY BALANCE
Receive assistance with groceries through Carolina Complete Health’s My Healthy Balance Value-Added Services.

 

CELL PHONE
Cell phone with 250 minutes per month with free calls and texts to keep in touch with your doctor/provider.*
 

 

WEIGHTWATCHERS®
Up to 14 weeks of WeightWatchers® including online tools.*



 

YMCA PRE-DIABETES PREVENTION (DPP) SUPPORT PROGRAM*
A pre-diabetic program to help adults lower their risk of diabetes by learning about physical activity and nutrition.*

 

 

YMCA BLOOD PRESSURE SELF-MONITORING (BPSM) SUPPORT PROGRAM*
YMCA support program for members offering personal support for members to build skills that help them manage high blood pressure.*


 

ROOM TO BREATHE
ASTHMA PROGRAM
Care management program for Carolina Complete Health members age 18 and under.*
 

 

VISION
A credit for glasses, and other vision items for members (age 21 and older).*




GED EXAM VOUCHER
Carolina Complete Health members get financial assistance with GED exam.*


 

TRIBAL TALKING CIRCLES
 Earn up to $100 for discussing health related issues impacting Tribal members.*

 

 

MYSTRENGTH MOBILE APP
Available to all Carolina Complete Health members to help manage stress, anxiety, chronic pain, and more. It's safe, secure and personalized –
just for you.

 

QUIT FOR LIFE® TOBACCO CESSATION PROGRAM
Carolina Complete Health's Quit for Life® Tobacco Cessation Program can help you stop smoking or using other tobacco products.

 

NON-EMERGENCY MEDICAL TRANSPORTATION SERVICES
Carolina Complete Health can arrange and pay for your transportation to help you get to and from your appointments for Medicaid-covered care.


*Eligibility restrictions apply.