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Medicaid Redetermination/Renewals

  • Have you moved?
  • Has your income changed?
  • Has your household size changed?
  • Please contact your local DSS office to make changes.  For more information, please click here.

Welcome to Carolina Complete Health

At Carolina Complete Health, we’ve got you and your family covered with the Medicaid benefits you need – from doctor visits and hospitalization to preventive services and prescription drug coverage. Do you need general information or have a question? Please call us at 1-833-552-3876 (TTY: 711).

Leading the Way to Better Healthcare

What makes Carolina Complete Health different is that we are a provider-led Medicaid plan with doctors and other providers guiding how we deliver the high-quality, coordinated care you and your family needs. Read More...

Commitment to Community

Carolina Complete Health’s mission is to transform the health of the community, one person at a time. With offices in Charlotte, Durham, and Wilmington, our dedicated team of doctors, nurses, social workers, and customer service representatives are committed to improving health in North Carolina, because we live here too.

Behavioral Health Crisis Line

If you are experiencing a behavioral or mental health crisis, please call 1-855-798-7093. Carolina Complete Health has clinicians available to speak with you 24 hours a day, seven days a week. They can connect you to the support you need to help you feel better. If you are in danger or need immediate medical attention, please call 911.