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Carolina Complete Health

Physician-Led, Locally Based Health Plan

Why Choose Carolina Complete Health

At Carolina Complete Health, we believe in the simple idea that every person deserves quality health care. We believe in healthy children, healthy families, and healthy communities. And we believe that a health insurance plan should be more than a card you carry in your wallet – a true partner with the people and communities we serve.

Carolina Complete Health’s Medicaid plans provide free coverage for low-income individuals, children, seniors and people with disabilities. Coverage includes doctor visits, hospitalization, maternity, immunizations, laboratory, preventive screenings, prescriptions, vision and hearing, mental health and wellness, nursing home care, medical equipment, and dental for children. Because we understand that many things impact a person’s whole health, we’ve extended our services to include transportation to doctor visits, assistance with education and job training, and support for food and housing needs.

Our mission is to improve the health of our communities, one person at a time.

North Carolina Has Suspended Transition of Medicaid to Managed Care

North Carolina has suspended the transition of Medicaid and NC Health Choice to managed care. You will continue to get your Medicaid or NC Health Choice services the same way you do now from the State. Your coverage will not change. You can continue to receive services from your current primary care provider. You do not need to choose a health plan at this time.

Beginning April 1, 2020, the Carolina Complete Health’s member support line is no longer in service due to the Managed Care suspension. If you have additional questions about the benefits offered by Carolina Complete Health please review the information provided on our website. For more information about the suspension, please visit Medicaid Managed Care Questions and Answers for Beneficiaries.

Coronavirus Disease 

Coronavirus Disease 2019 (COVID-19) is a new disease that causes respiratory illness in people and can spread from person to person. For more information, please visit the Centers for Disease Control and Prevention Coronavirus page or visit the CCH COVID-19 Information page.