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On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

Social Determinants of Health

 

Factors Affecting Health Equity

Social Determinants of Health are the conditions in the places where people live, learn, work, play, and worship that affect a wide range of health risks and outcomes. Long-standing inequities in six key areas of social determinants of health are interrelated and influence a wide range of health and quality-of-life risks and outcomes.

  • Social and Community (Discrimination/Racism)
  • Healthcare Access and Use
  • Neighborhood and Physical Environment
  • Workplace Conditions
  • Education
  • Income and Wealth Gaps

Examining these layered health and social inequities can help us better understand how to promote health equity and improve health outcomes.

Education Access
and Quality

Social and
Community Context

Health Care
and Quality

Economic
Stability

Neighborhood and
Built Environment

Food

If you would like assistance with food, transportation and housing access, call our Member Services line at 1-833-552-3876 (TTY 711). Our housing and resource specialists are available to help.