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How to Enroll in Medicaid

To enroll in Medicaid, you must apply with the North Carolina Department of Health and Human Services.

North Carolina Medicaid programs may offer coverage for children, pregnant women, and families with children, the elderly, adults with disabilities, and children with disabilities.

You can apply for Medicaid services and enroll in a health plan in several ways:

Enroll online at

Call 1-833-870-5500 (TTY 1-833-870-5588),
7 a.m. to 5 p.m., Monday through Saturday

Fill out the enrollment form you received in the mail.

Download the free NC Medicaid Managed Care mobile app. The app is free and available to use on Apple and Android devices.

Choose the plan that's right for you

Don’t miss your chance to choose the plan you want! If you don’t pick your plan by May 14, 2021 then one will be chosen one for you.


If you need help choosing a plan, an independent team of enrollment specialists can give you more information about the health plans available to you. Call an enrollment specialist at 1-833-870-5500 (TTY 1-833-870-5588) or visit