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How to Enroll in Medicaid

To enroll in Medicaid, you must apply with the North Carolina Department of Health and Human Services.

North Carolina Medicaid programs may offer coverage for children, pregnant women, and families with children, the elderly, adults with disabilities, and children with disabilities.

You can apply for Medicaid services and enroll in a health plan in several ways:

Enroll online at

Call 1-833-870-5500 (TTY 711),
7 a.m. to 5 p.m., Monday through Saturday

Fill out the enrollment form you received in the mail. Mail your enrollment form to:

NC Medicaid
PO Box 613
Morrisville NC  27560

Or fax your enrollment to 1-833-898-9655.

Download the free NC Medicaid Managed Care mobile app. The app is free and available to use on Apple and Android devices.


If you need help choosing a plan, an independent team of enrollment specialists can give you more information about the health plans available to you. Call an enrollment specialist at 1-833-870-5500 (TTY 1-833-870-5588) or visit