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Benefits Overview

Carolina Complete Health offers health insurance plans with comprehensive health care benefits and services that suit the needs of families and individuals in our service areas in North Carolina. View some of Carolina Complete Health's benefits and service below.

In Lieu of Services: Carolina Complete Health may cover, when medically necessary, Services or Settings that are not covered under North Carolina Medicaid.

Please refer to the Member Handbook for a complete list of benefits and services available to you.

Other Languages and Format Needs

Interpreter services are provided free of charge to you during any service or grievance process. This includes American Sign Language and real-time oral interpretation.

If you need something translated into a language other than English, please call Carolina Complete Health at 1-833-552-3876 (TTY: 711). We can also provide information in other formats such as Braille, CD or large print.

If you need an interpreter for your medical appointment, contact Carolina Complete Health before your appointment. We will arrange for an interpreter to be at your appointment.