Household Grocery Allowance

Receive assistance with groceries through Carolina Complete Health’s Household Grocery Allowance Value-Added Services.Members identified with food insecurity through Carolina Complete Health’s Care Needs Screening and Social Determinants Of Health (SDOH) Assessment will receive a $150 annual household benefit per plan year.
The Household Grocery Allowance will be uploaded to the member’s benefits prepaid Mastercard Reward Card®.
*This card may not be used to buy alcohol, tobacco, or firearms products.
Frequently Asked Questions
Find Answers to many of your Household Grocery Allowance questions below:
If you have not received your Visa Rewards Card® you can connect with NationsBenefits by visiting CCH.NationsBenefits.com or call 1-877-277-9428 for assistance. Member Experience Advisors are available 8 a.m. - 8 p.m.
The allowance will be available within 2-3 weeks after you are identified as eligible through the Carolina Complete Health’s Care NeedsScreening and Social Determinants Of Health (SDOH) Assessment.
If you have not received your Visa Rewards Card® you can connect with NationsBenefits by visiting CCH.NationsBenefits.com or call 1-877-277-9428 for assistance. Member Experience Advisors are available 8 a.m. - 8 p.m.
Members can activate their card by scanning the QR code below with your mobile device, visit: CCH.NationsBenefits.com/Activate or call 877-205-8005 (TTY: 711).

Fees will expire at the end of the plan year. The plan year is from April 1 to March 31st of the next year.