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Benefits and Services

In this section, you can learn about the health benefits, pharmacy services and value added services Carolina Complete Health offers.

Need help understanding these benefits and services? Call us at 1-833-552-3876 (TTY: 711).    

All services must be medically necessary. Your Primary Care Provider (PCP) will work with you to make sure you get the services you need. These services must be given by your PCP or by another provider that your PCP refers you to.

Some services may:

  • Have copays.
  • Have coverage limits.
  • Need a doctor’s order.
  • Need prior approval.

You can also view more information about Carolina Complete Health in our Member Handbook.

*Some Medicaid members may not have all the benefits listed.