Doula Education Services

It takes a village. Carolina Complete Health is here for you during and after your journey of bringing your new baby into the world. Eligible parents or guardians can access virtual childbirth and postpartum prep classes, bi-monthly live birth and baby prep sessions, a week-by-week pregnancy guide and many more.

In addition to the Doula Education Services, we offer a New Parent's Package Value-added Service, which includes a choice of a car seat, portable crib or stroller and a Breast Pump insurance benefit for our new and expectant mothers.

Get extra support during and after your pregnancy. Along with one-on-one doula support, you can join virtual childbirth and baby care classes. These live classes are held twice each month and include pregnancy tips, week-by-week guidance, and other helpful resources.

This option is a good choice if you prefer virtual support or live in an area where a doula is not available. Virtual services are available during pregnancy and for up to one year after your baby is born.

Eligibility

You must be a current Carolina Complete Health member to receive this Value-added Service. To qualify to receive the doula and/or breastfeeding services, members must have filled out a Notification of Pregnancy (NOP) Form (PDF), be expecting a new baby, and/or have delivered a new baby within 12 months of the request. Eligibility for doula and/or breastfeeding services will be confirmed by the Carolina Complete Care Management Team. One request per eligible member will be fulfilled every 12 months.

Member must enroll at least 8 weeks prior to delivery for in-person option. Members enrolling with less than 8 week to delivery period must select virtual option. Members may contact a doula to confirm availability.

Note: Please allow at least 4-6 weeks for review and processing of your request. In-person doula services based on availability of doulas in the member's community.

Find A Participating Doula

To view the list of participating Doulas and organizations, please use the link below.

Member can choose a Doula from our Doula directory below. After you submit the interest form below, we will check your eligibility. If you qualify, we will email you a voucher with an authorization number. You can use this voucher to get support from the doula you selected.

View our Doula Directory

How to Request Doula Education Services

Do you have a current Notice of Pregnancy (NOP) Form on file with Carolina Complete Health? Yes No

You are unable to submit a Doula Education Services request because you do not have a current Notification of Pregnancy (NOP) form on file.

If you need assistance in filling out a Notification of Pregnancy (NOP) Form (PDF), please contact your Care Manager or call Member Services at 1-833-552-3876 (TTY 711).

Member Name * As it appears on your Medicaid ID card if Member

Member ID Number *

Member Date of Birth *

Member Shipping Address (No PO Boxes) *

Member City *

Member Zip Code *

What County Do You Live In? *

Member Phone Number *

Member Email Address *

Members agree to receive mail and emails from Carolina Complete Health and our Doula partners about Doula Education Services. * I Agree

Pregnancy & Eligibility Information

Which Doula would you like to work with?

Click here for to see our Doula Directory.

Estimated Due Date (EDD) *

Has the member attended their first prenatal appointment? * Yes No

At least one prenatal appointment must be completed for the member to be eligible for this service.

Date of First Prenatal Appointment * mm/dd/yyyy

If you need assistance with the Doula services, please call Member Services at 1-833-552-3876 (TTY 711).