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Member Coronavirus Information

COVID-19 Vaccine Information

COVID-19 vaccines are available to everyone 12 and older. For more information visit https://covid19.ncdhhs.gov/vaccines.

Don't Wait to Vaccinate

Nearly all new COVID-19 cases are people who are not fully vaccinated. Get a tested, safe and effective vaccine to protect yourself and others against hospitalization and death. Find a vaccine location near you.

About COVID-19

As part of North Carolina’s effort to bring summer back with safe, effective, and free COVID-19 vaccines, North Carolina is launching the Your Shot at $1 Million Summer Cash Drawings.

Four vaccinated North Carolinians 18 and older will win $1 million each.

Four North Carolinians ages 12 to 17 will win $125,000 for post-secondary education.

Visit SummerVaxCash.com for details about this exciting program!

Find a vaccine location at YourSpotYourShot.nc.gov.

North Carolinians 18 and over who have received at least one dose of a COVID-19 vaccine will be automatically entered into four drawings for a chance to win a $1 million cash prize. Youth between the ages of 12 and 17 who have received at least one dose of the COVID-19 vaccine will be automatically entered into four drawings to win $125,000 towards post-secondary education. The $125,000 can be used at any post-secondary institution and are awarded by funding a savings account in the NC 529 Plan.

The $4 Million Summer Cash and Cash 4 College Drawings will run from June 21 through Aug. 4. All North Carolina residents 12 and older who have been vaccinated with at least one dose are eligible, some restrictions may apply. 

Drawings will take place every other week on Wednesdays with the first drawing on June 23. New entries will close at midnight on the Sunday prior to the Wednesday drawing at midnight. Winners will be verified and then announced.  

Everyone age 12+ is eligible for a COVID-19 vaccine. It’s free to everyone.

COVID-19 vaccines are our best shot to bring back summer and get everyone safely back to the people, places, and activities they love.

The North Carolina Department of Health and Human Services “Let’s Bring Summer Back” campaign is working to stop the spread of COVID-19 by urging friends and neighbors to get vaccinated.

Your free vaccine comes with more than peace of mind:

A $25 Summer Cash Gift Card for getting your first dose vaccine!

Drive family, friends, or neighbors to get their COVID-19 vaccination at select locations and get a $25 Summer Cash Gift Card to offset the time and transportation costs of getting vaccinated. 

Find a participating location — and share it with others! 

While supplies last. Must be 18 years or older. At participating locations in Mecklenburg, Guilford, Rowan and Rockingham counties. Gift cards are for the first dose only for both the person being vaccinated and the driver. 

General COVID-19 Information


Coronavirus Disease 2019 (COVID-19) is a new disease that causes respiratory illness in people and can spread from person to person. People of all ages can be infected. Older adults and people with pre-existing medical conditions like asthma, diabetes and heart disease may be more likely to become severely ill if infected. Many details about this disease are still unknown, such as treatment options, how the virus works, and the total impact of the illness

COVID-19 is a respiratory disease that is caused by a new virus called a coronavirus, which has become a public health emergency. The number of cases continue to increase nationally and globally.

COVID-19 is a respiratory illness with symptoms similar to the flu. Symptoms are typically mild to moderate, but there have been cases of severe illness and death due to the virus.

The following symptoms may appear 2-14 days after exposure:

  • Congestion or runny nose
  • Cough
  • Fever or chills
  • Headache
  • Shortness of breath or difficulty breathing
  • Muscle pain
  • Sore throat
  • New loss of taste or smell
  • Fatigue
  • Upset stomach or vomiting
  • Diarrhea

This list does not include all possible symptoms. The CDC will continue to update information about symptoms as more is learned about COVID-19.

If you have been exposed or begin showing symptoms of the virus or flu, contact your healthcare provider or health department immediately.

COVID-19 Benefits, Eligibility and Enrollment


Yes. When medically necessary diagnostic testing, medical screening services and/or treatment is ordered and/or referred by a licensed health care provider, we will cover the cost of medically necessary COVID-19 tests, screenings, associated physician’s visit(s) and/or treatment. If applicable, your plan’s copayment, coinsurance and/or deductible cost-sharing will be waived for medically necessary COVID-19 diagnostic testing, medical screening services and/or treatment.

Any medically necessary treatment related to COVID-19 would be considered a covered benefit. We are committed to ensuring access to COVID-19 treatment services in accordance with federal and state law.

Medically necessary COVID-19 diagnostic testing, medical screening services and/or treatment and the associated physician’s visit will be covered when ordered, referred and/or performed in the following In-Network locations:

  • Physician’s/Practitioner’s Office
  • Independent Laboratory/Diagnostic Facility
  • Urgent Care Facility
  • Emergency Department Facility

Are you unsure if you have been exposed to or at-risk of being infected with COVID-19? Schedule a virtual care (also called Telemedicine) visit with a provider. It is a good option for non-urgent care to limit potential exposure in a physician’s office or other healthcare facility.

No. We will not require prior authorization, prior certification, prior notification and/or step therapy protocols for medically necessary COVID-19 diagnostic testing, medical screening services, and/or treatment when medically necessary services are ordered and/or referred by a licensed health care provider.

No. We will cover medically necessary COVID-19 diagnostic testing, medical screening services and/or treatment at no charge to you, when such services are ordered and/or referred by a licensed health care provider. If applicable, your plan’s copayment, coinsurance and/or deductible cost-sharing will be waived for medically necessary COVID-19 diagnostic testing, medical screening services and/or treatment, along with the associated physician’s visit.

Other Resources


Find Help in Your Area

Search for free or reduced cost COVID-19 specific services in your community such as unemployment, food, housing, care and more through our partnership with FindHelp.org's zip code lookup tool.

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